How to deactivate Office 365 installations

This post describes how users can deactivate Office 365 installs on specific devices. This can be used to reclaim licences if the user has reached their licence limit or when it is no longer required on the device. Deactivation will not uninstall Office 365 ProPlus software from the device but it will put it into a reduced functionality mode. Continue reading

Office 365 for Business

How to install SharePoint Designer and connect to SharePoint sites

SharePoint Designer is an editor used for the management and development of Microsoft SharePoint sites. Office 365 subscribers can download SharePoint designer for free in order to manage their SharePoint online sites. Here we will be discussing how to download and install the software and how to use it to open your SharePoint online sites.

Downloading and installing SharePoint Designer 2013

Log in to your Office 365 account at

Navigate to the portal's home page by clicking on "Office 365" in the top menu bar.

 Locate the "Other installs" link that is situated just below the "Install Office 2016" button near the top-right of the page and click it.

Office 365 Other Installs

SharePoint Designer download link

On the Office 365 Software page, click on the "Tools & add-ins link in the left navigation bar.

Scroll down to the bottom of the page to find the SharePoint Designer 2013 section and click the "Download and install" link.

This will take you to a Microsoft download page. Click the download button and select the executable that is appropriate for your system architecture.

Install the SharePoint Designer 2013 software on your computer


Opening your SharePoint online sites in SharePoint Designer

In your Office 365 portal, navigate to your SharePoint sites.

Still in the portal, find the site that you want to open in and navigate to it.

Copy the URL from the beginning up to "_layouts/....".

SharePoint Online site URL

Open SharePoint Online site from SharePoint Designer

Now open the SharePoint Designer 2013 software that you have just installed on your computer.

Click the "Open Site" link on the Sites page.

In the Open Site window that opens, paste the portion of the site URL that you copied from the Office 365 SharePoint online portal into the "Site Name" text box and click the "Open" button.

After a brief delay while the application connects to the SharePoint Online site, the site should open.


Cloud Computing

How cloud computing can benefit your business

The cloud has dramatically reduced or, in many cases, eliminated many of the barriers to entry for obtaining IT services, especially for small businesses. Organisations can start up and run businesses with powerful IT capabilities that were previously only affordable to large companies. The barriers for entry are now so low that even the smallest business can benefit from the cloud. Continue reading

Moving to Office 365

Office 365: Tackling the myths

What businesses really need to know about moving to Microsoft Office 365.

Many companies have realised they need the productivity and business agility benefits and cost savings that come when moving to the cloud. Part of my job as a small business IT support specialist is to advise my clients on their IT strategies and I sometimes recommend that they move some or all of their IT functionality to Microsoft Office 365 for Business as a way to improve their efficiency and optimise cost. But with a lot of technical, and often contradictory, information found on the Internet, not many really understand exactly what that means or what it entails.

Businesses considering Microsoft Office 365 often find it difficult to separate fact from fiction. Some businesses, for example, believe that Office 365 is simply a version of Office accessed by a browser. This is incorrect and just one of the many misconceptions about Office 365 I want to correct, which is why I created this guide to help you bust the myths surrounding Office 365 for Business.

Are you ready to learn which of the top eight Office 365 for business cloud myths you may have thought were true—but aren’t?

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Office 365 for Business

OneDrive for Business keeps restarting with multiple icons fix

Is your Microsoft Office 365 OneDrive for Business folder having problems syncing? Are you getting multiple OneDrive and Microsoft Upload Centre icons in the system tray? This is a problem that I have come across several times when dealing with Microsoft Office 365 OneDrive for Business syncing issues on behalf of our clients. It is very difficult to find a solution to this problem and get your OneDrive syncing properly again. Continue reading

Internet and Email Usage Policy

How to create an internet and email use policy for your business

The internet is essential for doing business and many or all of your employees will probably have access to the internet. However, it can also be a great way for employees to waste time, cause security issues or give you legal headaches.

A well thought-out internet policy can help you enjoy the benefits of the internet while reducing the pitfalls. It ensures employees use the internet effectively, states what is and is not allowed, and sets up procedures to minimise risks. Every business should have an email and internet usage policy to clearly describe what constitutes acceptable use of their IT systems to employees. Continue reading

Wifi extender

A DIY guide to extending your office Wi-Fi network

Wi-Fi is the backbone of the small business network. It is cheap to install, easy to maintain and, with the proliferation of mobile devices in the workplace, an essential part of the modern office. Unfortunately, it can also be unreliable. All of us know the frustration of finding a wireless network’s dead spot just when we need a strong Wi-Fi signal most. Wi-Fi black spots are most often caused by distance from the wireless router (wireless signals weaken with range), thick stone walls, and interference. Continue reading

Cloud computing analogy

The Cloud explained & why it is good for small business

Part of my job as a small business IT support specialist is to advise my clients on their IT development strategies and help them take advantage of how the latest technologies can help them be more efficient and effective in running their organizations. In this regard, the hottest topic over the past few years has been, hands down,  cloud computing.

Very often, that conversation centres on what Cloud computing does. But what Cloud computing does isn’t really much different from what conventional, in-house computing does – it provides information and communication technology resources.  To really understand why small businesses can benefit from The Cloud, you need to understand what Cloud computing is and why it should be part of your organization’s IT strategy. Continue reading