This post describes how users can deactivate Office 365 installs on specific devices. This can be used to reclaim licences if the user has reached their licence limit or when it is no longer required on the device. Deactivation will not uninstall Office 365 ProPlus software from the device but it will put it into a reduced functionality mode. Continue reading
Category Archives: Knowledge Base
How cloud computing can benefit your business
The cloud has dramatically reduced or, in many cases, eliminated many of the barriers to entry for obtaining IT services, especially for small businesses. Organisations can start up and run businesses with powerful IT capabilities that were previously only affordable to large companies. The barriers for entry are now so low that even the smallest business can benefit from the cloud. Continue reading
Office 365: Tackling the myths
What businesses really need to know about moving to Microsoft Office 365.
Many companies have realised they need the productivity and business agility benefits and cost savings that come when moving to the cloud. Part of my job as a small business IT support specialist is to advise my clients on their IT strategies and I sometimes recommend that they move some or all of their IT functionality to Microsoft Office 365 for Business as a way to improve their efficiency and optimise cost. But with a lot of technical, and often contradictory, information found on the Internet, not many really understand exactly what that means or what it entails.
Businesses considering Microsoft Office 365 often find it difficult to separate fact from fiction. Some businesses, for example, believe that Office 365 is simply a version of Office accessed by a browser. This is incorrect and just one of the many misconceptions about Office 365 I want to correct, which is why I created this guide to help you bust the myths surrounding Office 365 for Business.
Are you ready to learn which of the top eight Office 365 for business cloud myths you may have thought were true—but aren’t?
OneDrive for Business keeps restarting with multiple icons fix
Is your Microsoft Office 365 OneDrive for Business folder having problems syncing? Are you getting multiple OneDrive and Microsoft Upload Centre icons in the system tray? This is a problem that I have come across several times when dealing with Microsoft Office 365 OneDrive for Business syncing issues on behalf of our clients. It is very difficult to find a solution to this problem and get your OneDrive syncing properly again. Continue reading
How to create an internet and email use policy for your business
The internet is essential for doing business and many or all of your employees will probably have access to the internet. However, it can also be a great way for employees to waste time, cause security issues or give you legal headaches.
A well thought-out internet policy can help you enjoy the benefits of the internet while reducing the pitfalls. It ensures employees use the internet effectively, states what is and is not allowed, and sets up procedures to minimise risks. Every business should have an email and internet usage policy to clearly describe what constitutes acceptable use of their IT systems to employees. Continue reading
A DIY guide to extending your office Wi-Fi network
Wi-Fi is the backbone of the small business network. It is cheap to install, easy to maintain and, with the proliferation of mobile devices in the workplace, an essential part of the modern office. Unfortunately, it can also be unreliable. All of us know the frustration of finding a wireless network’s dead spot just when we need a strong Wi-Fi signal most. Wi-Fi black spots are most often caused by distance from the wireless router (wireless signals weaken with range), thick stone walls, and interference. Continue reading
The Cloud explained & why it is good for small business
Part of my job as a small business IT support specialist is to advise my clients on their IT development strategies and help them take advantage of how the latest technologies can help them be more efficient and effective in running their organizations. In this regard, the hottest topic over the past few years has been, hands down, cloud computing.
Very often, that conversation centres on what Cloud computing does. But what Cloud computing does isn’t really much different from what conventional, in-house computing does – it provides information and communication technology resources. To really understand why small businesses can benefit from The Cloud, you need to understand what Cloud computing is and why it should be part of your organization’s IT strategy. Continue reading
How to set up an inexpensive, secure public web browsing kiosk
This is a clever way that we came up with of providing a secure internet access terminal for use in public spaces. We did it in response to a request from one of retail customers who wanted a way of providing secure access to the internet for staff and customers. Continue reading
How to enable and disable automatic logon in Windows 10
This tutorial will show you how to enable automatic sign-in on a computer running the Windows 10 operating system. The procedure is the same for Windows 7, Windows 8 and Windows 8.1 so if you are using an older operating system it will work too. Continue reading