Haslenet provides local, professional expertise in desktop computer and laptop support, management, fault diagnostics, security and data backup and recovery to businesses based on Surrey, Hampshire and West Sussex. Think of us a personal, friendly and professional IT department, available to you and your staff whenever you need us.
From product acquisition to disposal, our certified support professionals can support the entire life-cycle of your IT assets, providing customized desktop services based on the nuances of your environment and the technical capabilities of your end users.
We also offer desktop PC support and laptop support contracts providing 24×7 monitoring of all your devices whether on-site or off-site. Remote management tools allow us to resolve most problems remotely, greatly reducing both resolution times and cost of your IT support. We are able to support any organisation ranging from 1 to around 100 computers, greatly reducing the administrative greatly reducing your administrative overhead and at a fraction of the cost of hiring a qualified in-house IT administrator.
Our contracts are flexible and bespoke – you choose the services and level of support you need and provide a tailor made service to fit your needs. Our desktop computer support services include:
- Installs / Adds / Moves / Changes
- Remote and on-site support
- IT asset tracking
- Hardware and software auditing
- Operating system upgrades, migrations & support
- Anti-virus management
- Internet security solutions
- Patch management
- Backup Management
- Image management
- Hardware/Software rollouts